Preventing Workplace Violence
It is very important for employees to be trained on how to deal with violence in a working environment. Creating ...
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Instructor
safety@oshe.co.zw
19
Students
enrolled
- Description
- Curriculum
It is very important for employees to be trained on how to deal with violence in a working environment. Creating a violence prevention program is crucial and provides guidelines for workers who may come into contact with colleagues and visitors who are violent. This course introduces you to the basic concepts of preventing workplace violence for developing a program on the matter.
Course Outline
Learning Outcomes
Course Outline
1.0 Introduction
2.0 Initial Assessment and Security Review
3.0 Develop a Policy Statement
4.0 The Violence Prevention Plan (VPP)
5.0 Education and Training
6.0 Incident Reporting and Investigation
7.0 Post-Incident Follow-up
8.0 Program Evaluation
Learning Outcomes
By the end of this course, participants will be able to:
- Develop a workplace violence prevention policy statement.
- Comprehend training aspects that should be provided to employees, supervisors and the incident response team.
- Utilise the approaches used in investigating workplace violence.
- Understand the types of workplace violence.
- Describe the forms of violence among co-workers.
- Respond to the varying levels of workplace violence.
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1
1.0 Introduction -
2
2.0 Initial Assessment and Security Review
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3
3.0 Develop a Policy
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4
4.0 Develop a Violence Prevention Plan (VPP)
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5
5.0 Education and Training
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6
6.0 Incident Reporting and Investigation
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7
7.0 Post-Incident Follow-up
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8
8.0 Program Evaluation
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9
Preventing Workplace Violence Quiz -
10
2.1 Form a Planning Group/Threat Response Team
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11
3.1 Comprehensive Policy Statement
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12
4.1 Workplace Violence Warning Signs
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13
5.1 Three Components of VPP Education
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14
6.1 Reporting Incidents
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15
7.1 Immediately After the Violent Act
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16
8.1 Steps in the Evaluation Process
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17
2.1 Form a Planning Group/Threat Response Team (Continued)
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18
3.2 Policy Statement Contents
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4.2 Forms of Violence Among Co-workers
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20
5.2 Training Strategies and Techniques
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21
6.2 Threat Incident Report System
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22
7.2 Initiate the Post-Incident Trauma Plan
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23
8.2 Assessment and Analysis
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24
2.2 Working With Your Union
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25
3.3 Recommended Approaches
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26
4.3 Levels of Violence and Response
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27
5.3 Employee Training
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28
6.3 When the Violent/Threatening Incident Occurs
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29
7.3 Disciplinary Actions
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30
8.2 Assessment and Analysis (Continued)
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31
2.3 Defining Violence in the Workplace
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32
4.3.1 Level One (Early Warning Signs)
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33
5.4 Supervisory Training
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34
6.4 Investigating Incidents of Violence
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35
7.4 Post-Incident Debriefings
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36
8.3 Evaluate the Program After an Incident
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37
2.4 Types of Workplace Violence
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38
4.3.1.1 Response When Early Warning Signs Occur at Level One
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39
5.5 Incident Response Team Training
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40
6.5 Types of Investigations
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41
2.4.1 Type I - Criminal Act
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42
4.3.2 Level Two (Escalation of the Situation)
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43
6.5.1 Threat Assessment Investigations
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44
2.4.2 Type II - Recipient of Service
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45
4.3.2.1 Response When the Situation Has Escalated to Level Two
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46
6.5.2 Administrative Investigations
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2.4.3 Type III - Employment Relationship
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48
4.3.3 Level Three (Further Escalation - May Result in an Emergency Response)
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49
6.5.3 Criminal Investigations
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50
2.4.4 Type IV - Personal Relationship
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51
4.3.3.1 Response When Situation is a Level Three Emergency
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52
2.5 Determining Risk Factors for Workplace Violence
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53
4.4 Domestic Violence
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54
2.6 Conducting a Security Survey
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55
4.4.1 Response Involving Domestic Violence
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56
2.6.1 Conducting a Security Survey
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57
4.5 Proactive Control Measures
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58
4.5.1 Engineering Controls
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4.5.2 Administrative/Work Practice Controls
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60
4.5.3 Personal Protective Equipment
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61
4.6 Prevention Measures
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62
4.6.1 Potential Type I (Criminal Violence) Prevention Measures
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4.6.2 Potential Type II Prevention Measures
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4.6.3 Potential Type III Prevention Measures
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65
4.7 Administrative Control Strategies
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66
4.8 Take Advantage of Community Resources